Bringing new opportunities to light
We’ll work with you to explore the facets of your business with a fresh perspective. Our personal, consultative approach fosters long-term partnerships with our clients. A comprehensive understanding of your audience, business and technical requirements & goals marks our path for success.
The Discovery Session
Our goal is to become experts on your business.
Our discovery session is tailored for each project. Our conversation will include:
- Company history, mission and values
- Your customers’ preferences and motivations
- Project objectives
- Creative and technical requirements
We'll deliver a prioritized requirements list to make sure we have all the details.
Market and Business Research
Stakeholder and customer research
Surveys and interviews can validate your assumptions and uncover new insights. By asking the right questions we’ll give you with the reliable data you need to make those tough decisions, whether it’s prioritizing application features or creating a meaningful brand experience.
Research into reports, studies, best practices and trends guides the creation of realistic goals and metrics and supports vision and strategy decisions.
Analysis Services for User Experience, Brand and Technology
Competitive and SWOT analysis
Competitive and SWOT analysis can help to provide clarity and a fresh perspective. A thorough comparison with your top competitors will uncover where you're doing well and highlight opportunities for improvement.
Content audit & gap analysis
We’ll determine if your content is aligned with customer expectations and business goals and highlight where enhancements can be made.
Is your application or website seen as useful, usable, and desirable? Our best practices evaluation standard will point out challenges and prioritize opportunities for improvement.
In-depth interviews and research uncover user's needs, expectations and goals to provide clear guidance for crafting the best user experience.
How can you make sure your application provides an intuitive user experience? We provide a good starting point by examining the user's multiple pathways to reaching their goal, and identifying potential obstacles.
We’ll identify and evaluate each touch-point your target customers have with your business throughout the customer relationship lifecycle, highlighting recommendations to elevate the customer experience.